On Cyber Monday, Friendly Robots Are Helping Smaller Stores Chase Amazon
DAVEY ALBA for Wired: Locus Robotics is an offshoot of Massachusetts-based Quiet Logistics, a third-party order fulfillment company that gets merchandise out the door for big apparel retailers like Zara, Gilt Groupe, and Bonobos. And the idea behind its bots isn’t just to replace humans, but to create a system where everyone can work together more efficiently.
What most people don’t realize in the age of push-button shopping is the “shopping” part doesn’t disappear. You the consumer are no longer at the store doing the physical work of tracking down the thing you want. But somebody still has to do it. For e-commerce, that task typically falls to a worker at a distribution center who must locate the product, make sure it’s not damaged, and send it off to be packed and shipped. This can be grueling, tedious work. More than anything else, it’s about walking. Lots of walking. Locus aims to have its bots do the walking instead. Cont'd...
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