SoftBank's Pepper Robots to Staff Tokyo Cell Phone Store
BY ANGELA MOSCARITOLO for PCMAG: SoftBank is giving its Pepper robot a new job with some big responsibilities. The Japanese telecom giant is planning to open a cell phone store in Tokyo this spring staffed primarily by Pepper robots, according to a report from The Japan Times. About five to six Pepper robots will run the store from March 28 through April 3, and be responsible for helping customers and making sales. "I don't know how this will turn out, but it should be a quite interesting experiment," SoftBank CEO Ken Miyauchi told the newspaper. The robots will be able to answer questions about different cell phone options, and when someone's ready to buy, they'll even attempt to complete the sale. SoftBank does plan to have humans at the ready to handle tasks Pepper can't yet do — like checking customer IDs when drawing up a new contract. Cont'd...
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